Return and Refund Policy

Last updated: July 29, 2026

At bqgwmiru.shop, we strive to provide quality products and reliable customer service. If you are not completely satisfied with your purchase, you may request a return under the conditions outlined below.

Return Eligibility

You may submit a return request within 30 days after your order has been delivered.

To qualify for a return:

• The product must be unused, clean, and in its original condition.
• All original packaging, accessories, tags, and documentation must be included.
• Proof of purchase or your order confirmation must be provided.

Items that have been damaged due to misuse or are missing original components may not be eligible for a refund.

Return Request Process

Please contact our customer support team before returning any merchandise.

Email: info@bqgwmiru.shop

Please include the following information:

• Order number
• Product purchased
• Reason for the return
• Photos if the item is defective, damaged, or incorrect

Once approved, we will provide instructions for completing the return.

Unless the return is the result of our error, return shipping costs are the customer's responsibility.

Refunds

Returned products are inspected upon arrival.

If approved, refunds are generally issued within 5–10 business days using the original payment method. Your financial institution may require additional processing time.

Damaged or Incorrect Deliveries

If your order arrives damaged or you receive the wrong item, please contact us within 7 days after delivery.

After verification, we will arrange a replacement or refund when appropriate.

Order Cancellation

Orders may be cancelled within 24 hours after payment confirmation. Once order processing or shipment has started, cancellations may no longer be possible.

Contact Information

bqgwmiru.shop

189 Dalton Avenue
Pittsfield, MA 01201
United States

Phone: 19163995859

Email: info@bqgwmiru.shop

Business Hours: Monday – Saturday, 10:00 AM – 5:30 PM